FAQ

Frequently Asked Questions

You can reach us via email at support@hotelstaynow.com or by phone at +1-480-716-5533

Payment options depend on the individual hotel’s policy. Some hotels allow payment at the hotel, while others require online payment.

We accept Visa, MasterCard, American Express, Discover, stablecoins/crypto, LINK, Affirm, and Klarna.

Yes! The first price you see on our site always includes taxes and fees.

Yes. You can modify your bookings by contacting us via email or phone. You can reach us via email at support@hotelstaynow.com or by phone at +1-480-716-5533.

Refunds and cancellations depend on each hotel’s policy. Please check the hotel’s terms when booking.

All bookings are confirmed by email. If you don’t have an email address, you can call the hotel directly 15 minutes after booking to confirm..

FAM Rewards is our hotel loyalty program. Here’s everything you need to know: Earn Free Nights: Every seven nights you stay earns you one free night. The free night is calculated based on the average of the seven nights booked. Credit Timing: Rewards are added to your account 72 hours after your stay. Redeeming Rewards: Free nights can be redeemed at checkout. Expiration: Free nights never expire. Tiers: There are no tiers—the program is simple: seven nights booked = one free night.

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